Due to the natre of food and beverage products, we generally cannot accept returns once the product has been delivered, unless the item is incorrect, damaged, or there is a confirmed product issue. Please contact us within 48 hours of your receiving your order with your order number and clear photos if you need assistance.

Our Protein Tea Collection features HEYAMI Whey Protein Tea, a ready-to-drink protein tea designed to offer a lighter and more refreshing alternative to traditional milky protein drinks. Subscription plans are available with 10% off, and subscribers receive 15% off after completing three consecutive months of subscription.

Yes. We welcome wholesale, corporate, gym, studio, office and event enquiries. Please contact us at info@aminoplushk.com
with your company name, order quantity and delivery requirements.

Yes. Bulk orders are available subject to stock availability. Please contact us before placing a large order so we can provide
some assistance.

We accept the payment methods shown at checkout. Available payment options may vary depending on your location and the platform used.

Each one-time or subscription order will requires a purchase of $500 or more to have free shipping. Otherwise, delivery fee may vary depending on your location and
will be shown at checkout.

Apple Pay and Google Pay are available depending on your device or browser. (e.g., Safari for Apple Pay, Chrome for Google Pay).

Yes. Once your order is successfully placed, you will receive an order confirmation by email. Please check your junk or spam
folder if you do not receive it.

Simply select your product either one time
purchase or subscription, add it to your cart, proceed to checkout, enter your delivery details and complete payment. You will receive an order confirmation after the order is placed.

Please contact us as soon as possible after
placing your order. We will try our best to assist. However once an order has been processed or dispatched, because of food safety changes or cancellations may not be possible.

Due to the nature of food and beverage products, we generally cannot accept returns once the product has been delivered, unless the item is incorrect, damaged, or there is a confirmed product issue. Please contact us within 48 hours of your receiving your order with your order number and clear photos if you need assistance.

Please contact us within 48 hours of delivery with your order number and clear photos of the product received (included but not limit to damaged item, outer packaging and shipping label). We will review the case and arrange a suitable solution.

Delivery time may vary depending on your
location and courier arrangement. Most local orders are expected to be delivered within a 1-2 working days after dispatch.

We currently deliver within Hong Kong. Delivery to certain remote areas may take longer or may be subject to additional charges.

Shipping fees will be shown at checkout before payment. Fees may vary depending on the order quantity, delivery location and
any promotional offers.

Please contact us as soon as possible. If your order has not yet been dispatched, we will try our best to update the delivery
address. Once the order has been handed over to the courier, changes may not be possible or may be subject to additional charges.

Customers can download the SF app in advance, and the transportation company (SF Express) will send an SMS and a shipping notification automatically on the App after receiving the goods. You can check the delivery driver’s phone number in the morning of the day of delivery.

• If order cannot be delivered on the delivery
  day due to failure to contact the customer, the courier company will reschedule the delivery on the next day. If the customer is still unable to be contacted or shipped the next day, the order is regarded as giving up and Heyami will not provide any compensation.
• If the courier company fails to deliver due to incorrect contact information, it is regarded as giving up, and no compensation will be provided.
• All liabilities that may arise if products are left unattended for a period of time after arrival, including: loss, contamination,
  and failure to maintain temperature changes, Heyami and third-party courier
  company are not liable for failure occurring as a result .

If your delivery address is located in a designated remote area, a remote area surcharge may apply. The surcharge is HKD 10 per shipment per journey. Designated remote areas include Sai Kung, Clear Water Bay, Shek O, Stanley, Discovery Bay, Ma Wan, Cheung Chau, Lamma Island, Peng Chau and Lantau Island South.

Yes. We offer a monthly subscription plan with 10% off. After three consecutive months, your subscription discount will increase to 15%.

Our subscription plan renews monthly. Your selected products will be delivered every month, and payment will be charged automatically unless you pause or cancel your subscription before the next order is processed.

Subscription plans are eligible for a 10% discount. After three consecutive months of subscription, your subscription discount will increase to 15%.

You may also change your subscription products, subject to product availability, provided that the change is made before the next order is processed.

Yes. You may pause, skip, update, or cancel your subscription anytime through your account page or by contacting our customer service team.

Unfortunately not. The promo code discount and the subscription discount cannot be used together. This is because our subscribers already receive our lowest available price, and stacking discounts on top of that isn't something we're able to offer. We hope you understand!

HEYAMI Whey Protein Tea is a ready-to-drink protein tea that combines real tea with high quality whey protein. It is designed as a lighter and more refreshing alternative to traditional milky protein drinks.

Whey protein isolate is a highly refined form of whey protein, which is naturally derived from milk. It goes through extra filtration to remove most of the fat, sugar and lactose, leaving a protein source with a higher protein concentration.

It is commonly used in sports nutrition because it provides high-quality protein and essential amino acids that help support daily protein intake and muscle recovery. In HEYAMI Whey Protein Tea, we use whey protein isolate to create a lighter, clearer and more refreshing protein drink compared with traditional milky protein shakes.

Traditional protein shakes are usually creamy, milky and heavier in texture, while HEYAMI Whey Protein Tea is tea-based, lighter and more refreshing.

It is designed to provide high-quality whey protein in a cleaner ready-to-drink format. Compared with many traditional protein shakes, it contains no sugar, no fat, no lactose and no sweeteners.

Please refer to the product label for the full nutrition and allergen information.

Each bottle contains 20g of protein. Please refer to the product label for the exact nutritional information.

Each bottle contains 95 kcal, mainly from protein. HEYAMI Whey Protein Tea is designed to be a light, tea-based and fat-free protein drink. Please refer to the product label for the full nutrition information.

Yes. HEYAMI Whey Protein Tea contains no sugar or sweeteners. Please refer to the product label for full nutrition details.

No. HEYAMI Whey Protein Tea does not contain any artificial sweeteners. It also does not contain any sweeteners. Please refer to the ingredient list on the product page or bottle for the full details.

Available flavours may vary depending on launch batch and stock availability. Please check the Whey Protien Tea product page for the latest flavour options.

You can enjoy it after exercise, between meals, at work, or basically anytime you want a convenient protein boost.

HEYAMI Whey Protein Tea is suitable for anyone who is looking for a convenient, refreshing and lighter way to increase their daily protein intake.

Please follow the storage instructions on the
bottle. For the best drinking experience, we recommend chilling before drinking.

Yes. HEYAMI Whey Protein Tea is made with real tea, so it may naturally contain caffeine. The caffeine content depends on the specific flavour and product variant.

Absolutely! HEYAMI Clear Whey Protein Tea is specifically designed for those who prefer lighter, non-milky beverages. Its refreshing, tea-like taste and transparent appearance make it an excellent alternative to traditional thick protein shakes.